Maintaining our high standards

Ian Horstead, Head of Client Services Office maintenance

We are proud of proud of our in-house Maintenance Team, who form an incredibly valuable part of our business. Once we have delivered a project, we hand over management to our maintenance team to ensure that the workplace can continue to perform at optimum levels. We ensure that our servicing works cause minimal disruption to business and help to prolong the life of our clients' equipment.

Our maintenance team work across London and as far as Crawley where, for one client, we have regularly visited and supported for nearly 15 years. They are also kept very busy at Chiswick Park where we are now working with clients in 40% of the buildings there. In addition to these clients, the office maintenance team also provides maintenance for all the Office Space in Town serviced office buildings across London.

We give our clients a completely rounded experience, and our maintenance team offers not only planned preventative maintenance services, but also reactive services. That means that our team are on call 24/7 for the unforeseeable issues and will respond to anything from a leaking pipe to faulty air-conditioning units.

Office Space In Town said of our maintenance team, “I just wanted to send you a quick note to say Richard Day has done great job with the LED upgrade here at Waterloo. Previously, I was told some of the lights couldn’t be upgraded due to the feature design in the breakout areas. But Richard found an alternative and the upgrade is fantastic. His enthusiasm for this work is a real credit to your team. The girls here are so impressed they got him some chocolates!”

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