4 essential features of the smart working office

13 September 2017. Features.

A shift to smart working is an acknowledgement of the ways you can improve productivity and adapt to the new preferred working styles. It requires a culture shift and an acceptance that the necessity of desks and other traditional methods of working are no longer the focus of the office.

To create a successful smart working environment, your office needs to provide staff with the right framework to work efficiently away from their desk. There also needs to be a level of trust that your staff can deliver results without the confines of a traditional office layout. These 4 design features play an essential role in enabling a smart working office.

1. Multipurpose work spaces

Incorporating multipurpose spaces that can accommodate both group meetings and individual work optimises the work space. Railway carriages enable a level of privacy and comfort away from the desk, helping to improve concentration without feeling totally shut off from the rest of the office. It also enables quick catch ups and fosters better communication between teams by offering a deformalised setting for a meeting. 


Railway carriages at Intrepid Travel 

2. Community spaces

With staff spread throughout the office, creating a striking central gathering point will serve as the community space that reunites staff. This central gathering point doesn’t have to be a big centrepiece but it needs to be an open space which draws people together and encourages communication within the business. 


 Auditorium and bleachers at Vonage

3. Building the right culture

As well as providing staff with a mix of working spaces, furniture and communal spaces, a bespoke design piece can inspire the new culture required in the transition to a smart working environment. Adding a distinctive, unique design piece that is inspired by your business will help to entice staff away from their desks and give staff freedom of choice to work in different places around the office. 

Pret a Manger smart working

 Timeline at Pret A Manger

4. A balanced workplace

Smart working is about the getting the balance of the office right so, as important as the open community spaces are, staff also need to have the choice to retreat and work alone in quieter surroundings. Smart working does not only revolve around multipurpose sharing spaces.  Your office design should offer the freedom of choice, allowing staff to decide what environment they need to be productive and deliver results.  

Kantar Worldpanel smart working

Private booths at Kantar Worldpanel


Intelligent office design is essential to support your staff with the right mix of working positions, offering functionality and flexibility to ensure that workspaces can accommodate for different scenarios and working styles.

Conducting a workplace analysis will reveal the behaviours of your staff and how your office is being used. This will give you strong data about how you can maximise the performance of your office, improving efficiency and productivity. For more advice on how to transition to a smart working environment, get in touch to learn about the changes you could make in your office.




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