We held our first office relocation seminar at MOO’s office in Farringdon to share our expertise on the key stages involved with the relocation process. Our panel discussion was chaired by design journalist Katie Treggiden and made up of Steve Taylor, Tim Swann of Peldon Rose, Emma Morley, founder of Trifle* and Amanda Champion from MOO. Our panel discussion explored the question what makes a successful office relocation? Here are four of the key points shared by our panel during the seminar:
1. How do you understand what the client needs and wants?
The key to understanding what a client needs from their new office is to learn what the prime function is. Once you have found out the key reasons behind a move, you are able to advise on the right building and right type of space to achieve the client vision. All too often people get distracted by the look of the new office and how it will look, so they forget why they are doing it in the first place.
There does need to be parameters, particularly on budget, before there can be any advice on where to move. This comes from knowing the key KPIs so we have a structure to build around. There needs to be a clear vision as to why you are moving – and someone needs to be driving this.
2. Who is involved in the office relocation process?
There isn’t a rulebook on who is involved with an office relocation or indeed how many different people should be involved. However, what really helps a project go smoothly and give the client the best possible outcome is when everyone is on board. Having strong project partners is extremely important! Some of the people who are typically involved though are:
Landlord – A Landlord that is willing to be involved in the process and engage with the project will help you make quick speedy decisions and saves a lot of time.
Project Manager / Quantity Surveyor – Having a middle party who can look after both the tenant and landlord interest is important to the process
Sub-contractors – It is important to have a diverse portfolio of reliable sub-contractors that will not let you down and will get the job done on time
External teams – If there are external teams on the project who can offer you valuable insight or understanding of the project then it should be embraced and used to help the project rather.
Furniture team – The furniture going into the finished space needs to be connected and integrated into the design to make it look complete
3. How much input should the client have an input and how much should you leave it to the experts?
It ultimately depends on the project but also the type of business you are so there needs to be a mixture. Striking a balance but being led by the experts is a good way of learning how to make the most of your office and best interact with different spaces. Collaboration is important at any stage of the project. By having an input as a client, it gives the design and build companies something to feed off.
Also, when you don’t listen to everybody you can really lose a lot – if people feel listened to they are empowered and feel like they have been part of the journey.
We use observation studies to record your use of the office to create a profile so we can help you create the brief. Rather than just responding to a brief we can used science and data to put behind the design and base it against facts. So, client interaction doesn’t necessarily need to come directly from the client, it does however need to be inspired through their behaviour and their company’s DNA.
4. Once the job has been delivered, what is next?
Peldon Rose operate a client for life – so the project lasts beyond the delivery. We make sure that the office is being developed, and we give ideas to help the business to grow. We provide the infrastructure to the business and look after the client. We really care about each job and make sure that the work we do is for the long term and not just now.
If you are looking to relocate or refurbish your office, get in touch to discuss how we can help you on your project.
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