Our Approach

From the very beginning of each project, establishing a high-quality experience is at the front of our ambitions. We then ensure that we maintain it throughout our project with our continuous quality management programme. It’s the best way to keep a high level of quality that everyone can be proud of.

00. Exploration

Here’s where we get under the skin of the brief – who you are, what you need, building overview and all the important need-to-knows that can impact progress. We also explore how change management could help ensure your staff are fully on board.

01. Preparation

At this stage we are getting to know the building and any secrets it may be keeping, as well as any client must-haves, is essential. The brief will be finalised and your Project Director will handpick the team to deliver it.

02. Concept design

It all starts with an idea. At this concept stage, you’ll receive an outline proposal for creative, structural and services design – thoroughly integrated – and specifications, along with preliminary costs and timelines. It’s the fun part where the magic begins.

03. Developed design

Now we’re ready to finalise and sign off the design and specifications, ready to get to work, plus organise all applications and approvals that might be needed beforehand.

04. Technical design

At this stage, the technical details become even more detailed. Architectural, building services and engineering designs are refined and agreed, and any specialist contractors are briefed and organised.

05. Build

Everything we’ve planned starts to take shape on site, as do any components that are being made elsewhere. Under the watchful eye of your Site Manager, your new space comes together as we work closely with the project team.

06. The final leg

We’re on the home straight now and our focus is a seamless handover. During the last few weeks, the build quickly comes together and design dreams are realised. Here our in-house maintenance and client services team are added to ensure a seamless transition.

07. Enjoying your new space

Once you’re in, our maintenance team provides an around the clock service to ensure that your office continues to run effectively and efficiently. Our client services team are on hand to help you adapt to your new space and work alongside you to make any changes as your business needs evolve.

As you can see, we've got it all covered to provide you with complete peace of mind. What's your next project?